Professional Services and Maintenance
Kanvasys offers comprehensive professional services to develop and integrate the inSitu SolutionsTM portfolio of products, including consulting, planning, implementation, and management services for every stage of project development and deployment. Our services help organizations to optimize development costs and shorten time to market for innovative new services.
Creation of Content Service
Kanvasys works in close collaboration with scriptwriters, writers and translators. Our partners can help you with to create and enhance your content.
Content Repurposing Service
To facilitate the creation of your contents, Kanvasys provides a content repurposing service that allows you to feed the CMS with information you have on-hand, re-adapted for inSitu SolutionsTM.
Training Services
inSitu SolutionsTM suite of products comes with documentation on how to develop and maintain your inSitu SolutionsTM project. In addition, Kanvasys also provides training for content developers and/or technical staff to help shorten the time to market for your new services.
Support and maintenance
Our support services ensure our clients receive technical assistance when they need it most. We help them to plan future upgrades so they can benefit from the latest technology and improvements in our product offering. We strive to ensure long-term satisfaction and sustainable solutions by providing a number of options to best suit specific needs.
Kanvasys Client Support continuously aims to improve the quality of the Corporation's services. Client feedback is valuable and help us to provide high quality support and excel in customer satisfaction.
Standard Support & Maintenance
Standard Maintenance & Support consists of assistance during Service Hours, access to the online Support Case registration and status inquiry via the internet. In addition, Standard Maintenance & Support consists of the delivery of Hot Fixes and the provision of available Service Packs via the internet, along with any related online Documentation.
Optional Support
Advanced Support & Maintenance
Advanced Support & Maintenance is an optional support plan that would entitle the client to two days of preventive maintenance by Kanvasys.
The Advanced Support & Maintenance agreement also consists of assistance during Extended Service Hours.
New Release Subscription
This New Release Subscription plan gives customers the right to receive subsequent Version Releases of the licensed software.
